FAQ
Straight answers to what clients usually ask before working with Obsidra.
- How long until I see results?
- Some fixes show up within days; structural changes take longer to compound. We'd rather under-promise here than have you disappointed three months in.
- What size clients do you usually work with?
- We'll tell you plainly on the first call if we don't think we're the right partner. We'd rather say no early than take a client we can't actually help.
- Can you audit my current marketing without taking it over?
- An audit doesn't require switching agencies, and we're upfront about that. We'd rather give you a useful answer than a hard sell either way.
- What does your reporting actually look like?
- You'll get a report you can actually read, not a raw export full of jargon. You'll always know exactly what we did and why we did it.
- How do we get started?
- We treat onboarding as the most important month of the relationship, not a formality. We'll tell you honestly if we need more time before recommending a change.
- Do I own my accounts and data?
- We document account access clearly so there's no confusion if the relationship ever ends. That's part of the written agreement from day one.
- What happens if a channel underperforms?
- We track this closely enough that underperformance gets caught early, not at a quarterly review. We'll show you the exact numbers behind that call, not just our opinion.